Support

Support

We love connecting with riders, but we’re a small company so please allow several days for us to respond to your questions. For immediate help please contact your Rocky Mountain Dealer.

We’re continuing to monitor the COVID-19 pandemic and doing our best to take care of our staff, dealers, and Rocky Mountain fans around the world.

  • What are you looking for?

  • Thanks for flying the flag! Outside of North America, our distributors handle requests for stickers. Please reach out to them directly and they’ll be happy to help! If you’re in North America we’d be happy to send you with some stickers.

    Please send a self-addressed, stamped envelope to the Vancouver address listed below, and we’ll return it with some sweet Rocky Mountain stickers!

    Rocky Mountain Bicycles
    10-1225 East Keith Road
    North Vancouver, BC, Canada V7J 1J3

  • Unfortunately, we are not able to assess the value of used bikes. The factors that impact pricing are difficult to interpret remotely. To see what bikes like yours are being sold for these days we recommend visiting well-populated resale sites, such as the Pinkbike Buy & Sell or your local Craigslist.

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  • If your warranty process has been started with a Rocky Mountain Dealer, please contact them for timely status updates.

     

    To view our warranty policy, please download this pdf.  

    To view the Owner's Manual, please head over to this link.

     

     

     
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